Factories making the models of shoes, clothes and accessories of the biggest brands of the world, produce very important volumes. They are divided among the distributors of the brands and the local storekeepers, helped by the flexibility of Asiatic laws in the field of the business and the industries. Products sold on this website result from these same factories of production. Thus, www.tn-requin-pas-chere.net allows you to have access to the most beautiful ranges of bags, shoes, sunglasses, clothes and accessories of top-grade quality, also notably in watches, scarfs, belts, jewels, caps and sporting accessories.

www.tn-requin-pas-chere.net guarantees the lowest prices on the market for all the ranges of products, due to the system of orders by bi-monthly bulking.

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A2 • What is bi-monthly bulking?    

www.tn-requin-pas-chere.net use bi-monthly bulking for all the orders, which consists in treating the purchases by sections of 15 days. A daily inventory is realized by the suppliers, who can then administer their stocks in a optimal way, and guarantee in the duration the lowest prices. Even though it www.tn-requin-pas-chere.net make the delay of delivery quite long, monthly bulking is necessary to guarantee the lowest prices to all of our clients, durably.

The minimum amount to order is of 60 €, on one hand to guarantee to our suppliers an ease of maximal operation in the management of their stock, and on the other hand to be able to continue to offer on www.tn-requin-pas-chere.net the lowest prices of the market. Consequently, it is necessary to proceed as follows during your purchase:

The number of pairs of shoes is limited to a pack of 6 pairs maximum by home, and by month. If however you wish to buy more than 6 pairs of shoes, please make a second order with another address of delivery. If by mistake you purchase 8 pairs of shoes on the same order, this purchase will be divided into two packages (a package of 6 pairs, and a package of 2 pairs).

It is impossible to propose reductions on models which we already try to sell at the most attractive price. European laws on importations outside the EC zone oblige us to restrict the number of pair of shoes to 6, by address and by month.

It is necessary to be watchful, updates are practically made daily. Certain articles can pass by very fast! Sometimes without us having enough time to warn our customers quicly enough! Nevertheless, everything is operated so that stocks are administered the best possible way, and that our site is ceaselessly up to date.

Click simply " Create an account " on the main page. It will be asked to you to enter your personal information, as well as an valid e-mail address and a password.



WARNING : It is necessary to keep your informations (e-mail address and password). They will be asked during your purchase, and will be indispensable in their tracking. It is important to use the same e-mail address for all your steps. For that reason, it is strongly disadvised to open customer accounts for other persons (friends, family, etc.). Your customer account has to be a personal and private account.

If you have forgotten your password, please refer to the question D1 - I forgot my password!

It's easy ! Add your chosen articles to your basket, by respecting the procedure of purchase told in the question A4, and by selecting also replacing products, to counter any potential shortage of stock.

With your credit card, you will need to enter :

?The number of the card
?Its expiration date
?The three last digits on the back of the card.

Your banking data are coded, making your purchase completely secure. Your order is confirmed in the 48 to 72 hours after the payment.

To counter in the possible shortages of stock, we encourage you to clarify the choice of a product of replacement for each of your articles: a field "Comments" on the page of payment is foreseen for that purpose. Indicate us reference and size of one or several articles of replacements.

This stage is indispensable to guarantee your complete satisfaction, and we encourage you to dedicate to it the biggest care. In case of problem, the absence of second line of products will be unfavorable: no complaint will be held by the suppliers.

Naturally, we establish an invoice for every purchase. It will be sent by e-mail, and you can also find it on your on-line customer account on our site.

The cancellations of orders asked beyond a period of 24 hours are impossible. In the exceptional case where the manufacturer accepts a cancellation, we shall agree then as a consequence and shall grant it past this delay. In these conditions, 15€ will be imputed to you in supplement of the amount of your purchase to be cancelled, to cover the expenses.

Chinese International Frontier Payments: Importation of commercial goods from China. The supplier ensures the payment in advance of the rights and the regulated Chinese taxes to the postal conveyor and EMS-China in the next month. These rights must be discharged by the customer who received an order finalized before the end of the month of the declaration of the imports that it carried out, and declared by the supplier in the jurisdiction of his country of forwarding. The supplier takes part in 75% in advance. The final amount to discharge by the customer who placed an order cannot exceed 8$.

Web site is managed by an International Agency:

Managed services:

? Your follow-up: complete follow-up of your order, follow-up of enamel, tracing of your parcel.

?Backups: administration of the payments and backup of your banking and personal data as well as the follow-up of your deliveries (these information are never transmitted in China or abroad). In the event of litigation or fraud, this information is preserved during 1 year to facilitate the requisition of the Police and Service of Repression of the Frauds.

? Translation of the services: Chinese in French, Spanish, German, Italian and English to bring a better comprehension of what concretely proposes the producers of the brands suppliers.

These services thus guarantee you to be satisfied as well as possible, and protect your personal and banking data to regulate your taxes by professionals entitled to recall a swindle.

Agency Expenses :

Quota of work which increases regularly by rigorous controls of the orders by bank card, as well as backups of your orders :

- the Supplier pays 15%

- the customer will have to pay a tax for the company "Internet Business Trading cn Ltd" in the Seychelles, which manages these services in connection of the Européenne company.

- Tax Customer: 4% to regulate on average basket of 80 euros maximum.

If you made an error in the procedure of purchase (see question A4) If you made an error in the procedure of purchase, and if your order is lower than 60 €, an e-mail from one of our operators will be sent to you.

A delay of 30 days maximum will be granted to you to send us your minimum payment of 60 €, as well as the references of supplementary articles. If this delay of 30 days came to be exceeded without answer of your part, your purchase will be then cancelled, and 7€ would be retained to cover the expenses of cancellation.

Yes, it is obviously possible to make your payment using a card Electron or Maestro. However, it is common that banks blocks payments exceeding 200 € to 250 €. Thus, in case of a purchase exceeding this amount, we advise you to divide your purchases into several orders.

Example: Two orders of 225 € instead of one of 450 €.

To confirm your payment, it is indispensable to wait for the confirmation of the server of the bank, who will confirm that the demand of transaction was well registered. So that this confirmation appears on the screen, it is necessary on average to wait 5 in 15 seconds. Once the payment is confirmed, the automatic redirection to www.tn-requin-pas-chere.net will indicate that the payment is successful. It is necessary to wait for this confirmation, without which (if you close your browser before the end of the process of validation, for example) you could not receive any e-mail of confirmation, and especially your purchase could be cancelled.

www.tn-requin-pas-chere.net use bi-monthly bulking for all the orders, which consists in treating the purchases by sections of 15 days. Even though it www.tn-requin-pas-chere.net make the delay of delivery quite long, monthly bulking is necessary to guarantee the lowest prices to all of our clients, durably.

?From the beginning of the next 15 days, the preparation of orders varies from 6 to 9 workdays (for big volumes), and the delay of dispatch varies between 10 and 15 working days. The maximum total period of delivery (including the month of monthly bulking) is 2 to 4 weeks.

?For the pairs of shoes that might me in shortage of stock, it is necessary to take into account 1 or 2 weeks of supplementary delay.

This delay being independent from our will, we will decline any complaint during this period of waiting. Besides, the suppliers will not make any refund during this period, and any attempt of block of transfer or fraud will be pursued. We thank you for your cooperation.

www.tn-requin-pas-chere.net use bi-monthly bulking for all the orders, which consists in treating the purchases by sections of 15 days. A daily inventory is realized by the suppliers, who can then administer their stocks in a optimal way, and guarantee in the duration the lowest prices. Even though it www.tn-requin-pas-chere.net make the delay of delivery quite long, monthly bulking is necessary to guarantee the lowest prices to all of our clients, durably.

IMPORTANT : During the months of February and October, China knows two periods of 15 days of annual national holidays, entailing a delay in the treatment of the purchases. Orders will be treated by the manufacturers as soon as they return. This delay being independent from our will, we will not accept any complaint of waiting during this period. The suppliers will not make any refund for these periods of expectation, and any attempt of block of transfer or fraud will be pursued.

IMPORTANT : We inform you that from May 1 to May 7, our suppliers will make the inventory of the totality of their production factory. Consequently, a delay of 15 workdays is expected for the treatment of your purchases, additionally to the usual delay of dispatch. Items purchased in May will thus be dispatched in early www.tn-requin-pas-chere.net. Be however assured that everything in their power is done to cancel this delay and handle your purchases as quickly as possible.

This delay being independent from our will, we will decline any complaint during this period of waiting. Besides, the suppliers will not make any refund during this period, and any attempt of block of transfer or fraud will be pursued.

Information: The producer who sends your orders from his site in China cannot take into account jurisdictions of every country, which evolves regularly and which are very complex to follow. The customer, who is the only one responsible for his purchase of importation of goods from Asia via Internet, has to inquire with the competent services of his country of reception of the law in rigour.

Packages are sent by the supplier by way of the following circuit: the packages are forwarded and deposited to the Chinese post office, then are taken care by EMS services, then by CHRONOPOST's services.

?Standard Delivery International 14 to 21 working days:

?Priority Delivery Premium in 10 working days:

Prix du produit Porudct Price	Livraison Standard Standard Delivery	Livraison Prioritaire Premium Premium Prioritary Delivery
0-49 EUR	14 EUR	25 EUR
50-99 EUR	19 EUR	30 EUR
100-149 EUR	24 EUR	35 EUR
150-199 EUR	29 EUR	40 EUR
200-249 EUR	34 EUR	45 EUR
250-299 EUR	39 EUR	50 EUR
300-349 EUR	44 EUR	55 EUR
350-399 EUR	49 EUR	60 EUR
>400 EUR	Livraison gratuite FREE SHIPPING	Livraison gratuite FREE SHIPPING

C8 • Do you deliver in the DOM-TOM and islands?    

Deliveries bound for Dom-Tom and islands are regrettably impossible this day.

As indicated on the receipt of your deliverer/factor, your package will be kept in your post office during 15 days. It will be necessary for you to go and pick it up within this delay, otherwise it will be sent back to the factory by the post office, and your purchase will be definitively lost.

Note: errors falling to The Post office or Chronospost (no receipt deposited, error of delivery, damaged parcel) should to dealt with these companies.

Rarely, errors of labels can arise. If you notice that your shoes do not fit, we shall compensate you with 4 € for 1 pair, for 8 € for two pairs, and more in case of an error of shoe size of more than 2 sizes.

In rare circumstances, your package can be seized by customs (absence of invoice or certificate of authenticity, neglect of pro forma invoice, demand of customs clearance) We guarantee in that case the refund of the totality of your purchase, from reception of the documentary evidence of customs (to send us as a WORD file by e-mail under thirty days).

Note: The distributor who sends your order from his site in China cannot take into account jurisdictions of every country, which evolve regularly. We encourage you to keep yourself informed with the competent services of your country of destination of laws in rigour.

Given the slowness of the return of packages (2 months) and sendings from the sites of production (1 month), exchanges are logistically impossible. The conditions of exchanges, notably by private carriers, are too heavy in cost and delays. We cannot be held responsible for procedures of complaints regarding exchanges occurring with the company of production.

To counter in the possible shortages of stock, we encourage you to clarify the choice of a product of replacement: a field "Comments" on the page of payment is foreseen for that purpose. Indicate us reference and size of one or several articles of chosen replacements.

This stage is original and necessary to guarantee your complete satisfaction, and we encourage you to dedicate to it the biggest care. In case of a problem, the absence of second line of products will be a disadvantage: no complaint will be held by the suppliers.

In case there would be a shortage of stock during the treatment of your purchase, the nearest model model will be sent, and in certain rare cases, in a superior or lower size. International Trading does not working as a shop (no exchanges or refunds), we encourage you to refer to the question C7 of this FAQ.

Your package www.tn-requin-pas-chere.net, under rare circumstances, undergo damages during its delivery by the carrier. In case of degradation of the product, please address your request to the carrier (Chronopost), who is responsible for the dispatch.

Concerning non-received packages and shortages of stock, we organize a follow-up and a demand of information with the manufacturer, at the conclusion of the delay of delivery foreseen by the supplier.

Regarding complaints of erroneous tracking informations, demands are accepted after 10 working days, which is two weeks after receiving your follow-up (10 to 25 of each month).
We will need you to provide us with :

?The transaction number of your online payment (BLUEPAID or else)
?The FIRST and LAST NAME registered on your transaction, and those of the address chosen for the delivery, if different.
?The date of your purchase.
? The complete details of your order.
?Tracking number Chronopost or EMS (if you have it)

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C17 • I did not receive my tracking number. When will I receive it?    

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C18 • The model I received is not the one I purchased, what to do ?    

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C19 • Why was my package returned to the sender?    

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C20 • There is an error of payment, what to do?    

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C21 • I received my package, certain articles are missing. What to do ?    

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C22 • There is a defect on my article, what to do?    

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C23 • There is a problem of delivery, what to do?    

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C24 • Other problems    

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C25 • Which is my commitment as a customer?    

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D1 • I forgot my password!    

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D2 • Who are your suppliers ?    

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D3 • No answer to my e-mail?    

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D4 • Do e-mail addresses like HOTMAIL work on your website ?    

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D5 • Schedules of the Department of e-mail requests & Customer contact